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Last Updated: 7th April 2026
Welcome to Glocal Opportunities Private Limited (“Glocal”, “Company”, “we”, “us”, “our”), an international immigration, global mobility, and overseas education advisory organization engaged in providing consultancy, facilitation, and documentation support services across multiple jurisdictions.
At Glocal, we recognize that the nature of our services involves the collection, handling, and processing of sensitive personal information, including identity, financial, educational, and immigration-related data. We are committed to ensuring that such information is handled with the highest standards of confidentiality, security, and compliance with applicable data protection laws.
This Privacy Policy outlines the manner in which we collect, receive, access, store, process, use, disclose, transfer, and safeguard personal data of users, clients, website visitors, and other stakeholders in connection with our services, website, digital platforms, and interactions. It also sets out your rights, our obligations, and the safeguards implemented to ensure lawful and fair processing of personal data.
This Policy applies to all information collected through our website, online forms, consultations, agreements, communications, and any other interactions with Glocal, whether in electronic, physical, or verbal form.
By accessing our website, registering, submitting information, or availing any of our services, you expressly acknowledge that you have read, understood, and agreed to the terms of this Privacy Policy. Such use constitutes your free, informed, and unconditional consent to the collection and processing of your personal data in accordance with this Policy. If you do not agree with any part of this Policy, you are advised to discontinue use of the website and services immediately.
This Privacy Policy is issued in compliance with applicable laws governing data protection, electronic transactions, and information security, including but not limited to:
This Policy applies to all users irrespective of their geographical location; however, additional rights and protections may apply depending on the jurisdiction of the user, including but not limited to users located in the European Union or other regions with specific data protection frameworks.
Glocal undertakes to process personal data in accordance with the principles of lawfulness, fairness, transparency, purpose limitation, data minimization, accuracy, storage limitation, and security, as recognized under applicable laws. Nothing in this Policy shall be construed as limiting the obligations of Glocal under applicable statutory or regulatory requirements.
In the course of providing its services, Glocal may collect, receive, access, and process various categories of personal data, depending upon the nature of engagement, services availed, and applicable legal or regulatory requirements. Such data may be collected directly from the User, through authorized representatives, through digital interactions, or from third-party sources where necessary for service facilitation.
The categories of personal data collected include, but are not limited to, the following:
This includes basic personal details required for identification, communication, and record-keeping purposes, including:
Given the nature of immigration and global mobility services, Glocal may collect sensitive personal data strictly on a need-to-know and purpose-specific basis, including:
Such data is handled with enhanced confidentiality and security safeguards.
For the purposes of eligibility assessment, documentation, and application processing, Glocal may collect:
When Users interact with Glocal’s website or digital platforms, certain technical data may be automatically collected to improve functionality, security, and user experience, including:
Glocal may also collect and maintain records of communications and interactions, including:
The User acknowledges that the accuracy, completeness, and authenticity of the data provided is critical for service delivery, and any incorrect, incomplete, or misleading information may impact the outcome of services or lead to termination of engagement, in accordance with applicable terms.
The personal data collected by Glocal is processed strictly for legitimate, lawful, and specific purposes connected with the provision of its services. Such processing is carried out in accordance with applicable data protection laws and is limited to what is necessary for efficient service delivery, compliance, and user support.
Your personal data may be used for the following purposes:
The User acknowledges, understands, and agrees that Glocal processes personal data strictly in accordance with applicable laws, including the Digital Personal Data Protection Act, 2023 (“DPDP Act”), and other relevant data protection frameworks.
By accessing the website, submitting personal information, or availing any of Glocal’s services, the User provides free, specific, informed, unconditional, and unambiguous consent for the collection, storage, use, processing, and transfer of personal data for the purposes set out in this Privacy Policy. Such consent shall be deemed to have been provided through affirmative actions including, but not limited to, registration, submission of forms, uploading of documents, making payments, or continued use of services.
The User expressly consents to the processing of personal data for clearly defined and lawful purposes, including service delivery, documentation, coordination with authorities, compliance requirements, and other purposes necessary for the performance of services. Glocal undertakes that personal data shall not be processed for any purpose that is incompatible with the purposes for which it was originally collected, except where required or permitted under applicable law. The User further acknowledges that certain categories of personal data, including sensitive information required for immigration, verification, and regulatory compliance, may be essential for service delivery, and refusal to provide such data or withdrawal of consent may render Glocal unable to provide or continue the services, without any liability on its part. The User shall have the right, subject to applicable laws, to withdraw consent at any time by notifying Glocal through prescribed channels. However, such withdrawal shall not affect the lawfulness of processing carried out prior to such withdrawal and may result in suspension or termination of services where such processing is essential. Glocal undertakes to process personal data in accordance with the principles of lawfulness, fairness, transparency, purpose limitation, data minimization, accuracy, storage limitation, and security safeguards, and shall implement reasonable measures to ensure compliance with applicable legal obligations.
The User acknowledges and agrees that, in order to effectively provide the Services, Glocal may share, transfer, or disclose personal data to relevant third parties strictly on a need-to-know and purpose-specific basis, and only to the extent necessary for service delivery, compliance, or legal obligations.
Such disclosure may include sharing of personal data with:
Glocal ensures that all such disclosures are made strictly for legitimate purposes, with appropriate safeguards, and in accordance with applicable data protection laws. Wherever feasible, Glocal undertakes to share only such data as is necessary for the specific purpose and to ensure that third parties are bound by confidentiality and data protection obligations.
The User expressly acknowledges and consents to such sharing and understands that certain services cannot be performed without such disclosures.
Glocal does not sell, rent, trade, or commercially exploit personal data of Users to any third party for marketing or unrelated purposes. Any data sharing shall be strictly limited to service-related, lawful, and necessary purposes.
The User acknowledges, understands, and expressly agrees that, given the international nature of Glocal’s services, personal data may be transferred, stored, accessed, or processed in jurisdictions outside India, including but not limited to Canada, Australia, United Kingdom, European Union countries, United States of America, and other relevant jurisdictions where immigration, education, or related services are being facilitated. Such cross-border transfer of data is essential for the performance of services, including submission of applications, coordination with foreign authorities, institutions, local agents, affiliates, and service providers.
The User hereby provides explicit, informed, and unconditional consent to such cross-border transfer and processing of personal data. The User acknowledges that data protection laws in such jurisdictions may differ from those in India and may not provide the same level of protection. Notwithstanding the same, Glocal undertakes to implement reasonable safeguards, contractual protections, and standard data protection practices to ensure that personal data is handled securely and in accordance with applicable laws, to the extent reasonably practicable.
Glocal shall retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including the provision of services, completion of applications, and ongoing client support. In addition, data may be retained for extended periods as required for compliance with applicable laws, regulatory requirements, contractual obligations, audit purposes, internal record-keeping, fraud prevention, enforcement of legal rights, and resolution of disputes. The User acknowledges that even after termination or completion of services, Glocal may retain relevant data for such lawful purposes, and such retention shall not be construed as a breach of privacy or misuse of data.
Glocal implements reasonable and industry-standard technical and organizational measures to safeguard personal data against unauthorized access, misuse, loss, alteration, or disclosure. Such measures include, but are not limited to, secure CRM systems, role-based access controls, authentication protocols, encryption mechanisms, secure storage systems, internal data protection policies, and confidentiality obligations binding on employees, agents, affiliates, and service providers. Access to personal data is restricted strictly to authorized persons who require such access for legitimate purposes.
Notwithstanding the above, the User expressly acknowledges and agrees that no system, network, or method of electronic storage or transmission over the internet is completely secure or immune from risks. Accordingly, Glocal does not guarantee absolute or error-free security of personal data and shall not be held responsible for any unauthorized access, data breach, loss, leakage, or disclosure arising from events beyond its reasonable control, including but not limited to cyber-attacks, hacking, system vulnerabilities, technological failures, force majeure events, third-party breaches, or acts or omissions of external entities.
Without prejudice to the foregoing, the User agrees that, to the maximum extent permitted under applicable law, Glocal’s liability in relation to any data breach, data loss, or unauthorized access shall be limited strictly to cases of proven gross negligence or wilful misconduct directly attributable to Glocal and supported by credible evidence. In any event, Glocal shall not be liable for any indirect, incidental, consequential, special, or punitive damages, including loss of opportunity, loss of data value, loss of reputation, or financial loss arising from such incidents. Further, the aggregate liability of Glocal, if any, shall in no circumstances exceed the fees actually received by Glocal from the User for the specific services in connection with which the claim arises.
This clause shall be read harmoniously with the provisions relating to consent, data sharing, confidentiality, and limitation of liability, and shall survive termination or completion of services to the extent necessary for compliance, enforcement, and protection of Glocal’s legal and commercial interests.
In accordance with the Digital Personal Data Protection Act, 2023 (“DPDP Act”) and other applicable laws, the User (being the Data Principal) shall have certain rights in relation to their personal data processed by Glocal. These rights are subject to applicable legal limitations, operational feasibility, and regulatory requirements.
The User shall have the right to:
All requests for exercising the above rights may be submitted through the official contact details or grievance redressal mechanism provided by Glocal. Glocal reserves the right to verify the identity of the User before processing any such request and may decline or limit requests that are excessive, repetitive, or not in compliance with applicable laws.
Glocal uses cookies and similar tracking technologies on its website to enhance user experience, improve functionality, and analyze performance. Cookies are small data files stored on the User’s device that help the website recognize user preferences and optimize interactions.
The use of cookies includes, but is not limited to:
The User may control, disable, or delete cookies through browser settings; however, doing so may affect certain functionalities of the website.
The User acknowledges and agrees that Glocal’s website, platform, or communications may contain links, references, or access to third-party websites, platforms, applications, or services that are owned and operated by independent entities. Such links may be provided for convenience, informational purposes, or to facilitate services such as application submissions, payments, or access to partner institutions. Glocal does not control, endorse, monitor, or assume any responsibility for the content, policies, practices, or security measures of such third-party platforms. The inclusion of any link shall not be construed as an approval, recommendation, or endorsement by Glocal of the respective third party or its services.
The User acknowledges that once they leave Glocal’s website or access any third-party platform, they shall be subject to the terms of use, privacy policies, and data handling practices of such third party, which may differ from those of Glocal. Glocal shall not be responsible or liable for the collection, use, processing, storage, disclosure, or protection of personal data by such third parties. The User is advised to review the privacy policies and terms of such third-party platforms before providing any personal information or engaging with their services. Any interaction, transaction, or reliance on third-party services shall be solely at the User’s own risk.
To the fullest extent permitted under applicable law, Glocal disclaims all liability arising out of or in connection with the User’s use of or reliance on any third-party websites, links, or services, including any loss, damage, or unauthorized use of data. Glocal acknowledges and undertakes that all personal data and information provided by the User, whether directly or indirectly, shall be treated as confidential and handled with a high standard of care, security, and responsibility. Such information shall be used strictly for legitimate and specified purposes and shall not be disclosed, shared, or used in a manner inconsistent with this Privacy Policy.
Without limitation, User data shall be used only for:
Glocal shall ensure that access to User data is restricted strictly to authorized personnel, employees, agents, affiliates, and service providers who require such access for legitimate purposes and who are bound by confidentiality and data protection obligations. Glocal shall implement appropriate internal controls and policies to prevent unauthorized access, disclosure, misuse, or leakage of confidential information.
Notwithstanding the above, the User acknowledges that disclosure of information may be required in certain circumstances, including where such disclosure is necessary for service facilitation, mandated by law, required by regulatory authorities, or necessary to protect the rights, safety, or interests of Glocal, its users, or third parties.
The obligation of confidentiality shall survive termination or completion of services and shall continue for such period as required under applicable law or as necessary to protect Glocal’s legal and business interests. While Glocal undertakes to maintain confidentiality, the User acknowledges that no system is entirely immune to risks, and Glocal shall not be liable for any disclosure or breach arising from events beyond its reasonable control, including but not limited to cyber incidents, force majeure events, or acts of third parties, provided reasonable safeguards have been implemented.
To the maximum extent permitted under applicable law, Glocal shall not be liable for any loss, damage, liability, or claim arising out of or in connection with the processing, handling, or use of personal data, except in cases of proven gross negligence or wilful misconduct directly attributable to Glocal.
Without prejudice to the generality of the foregoing, Glocal shall not be liable for:
In all circumstances, the aggregate liability of Glocal, if any, shall be limited to the extent permitted under law and shall, in no event, exceed the fees actually received by Glocal from the User for the specific services in connection with which the claim arises.
The User expressly acknowledges that Glocal provides services on a best-efforts basis and that data processing is subject to inherent risks associated with digital systems and third-party dependencies. By using the Services, the User agrees to assume such risks to the extent permitted under applicable law. This clause shall survive termination or completion of services
Glocal undertakes to process, handle, and protect personal data in accordance with applicable data protection laws, including but not limited to the Information Technology Act, 2000, the Digital Personal Data Protection Act, 2023 (“DPDP Act”), and, where applicable, internationally recognized data protection principles.
In furtherance of the above, Glocal affirms and undertakes that:
Nothing in this clause shall be construed as limiting Glocal’s rights or obligations under applicable law, and compliance shall be subject to the nature of services, contractual arrangements, and regulatory requirements.
To the extent that personal data of individuals located in the European Union (EU), European Economic Area (EEA), or other jurisdictions with similar data protection laws is processed, Glocal undertakes to comply with applicable data protection regulations, including the General Data Protection Regulation (EU) 2016/679 (“GDPR”).
For such users, the following additional safeguards shall apply:
Nothing in this clause shall be construed as establishing Glocal as a data controller or processor beyond the scope of services agreed, and obligations shall be interpreted in accordance with the nature of services provided.
Glocal maintains internal procedures and safeguards to identify, assess, and respond to any actual or suspected data breach involving personal data.
In the event of a data breach, Glocal shall:
The User acknowledges that while Glocal implements reasonable security safeguards, no system can be completely secure, and Glocal shall not be liable for breaches caused by events beyond its reasonable control, including sophisticated cyber-attacks, force majeure events, or third-party failures.
Glocal reserves the right, at its sole discretion, to modify, amend, update, or replace this Privacy Policy from time to time, including to reflect changes in applicable laws, regulatory requirements, technological advancements, business practices, or service offerings. Any such updates shall become effective immediately upon being published on the website, unless otherwise specified.
Users are advised to review this Privacy Policy periodically to remain informed about how their personal data is being collected, used, and protected. Where required under applicable law, Glocal may notify Users of material changes through appropriate means, including email communication or website notifications.
The User’s continued access to or use of the website or Services after any such modification shall constitute deemed acceptance of the updated Privacy Policy. In the event the User does not agree with any changes, the User is advised to discontinue use of the website and Services.
In compliance with the provisions of the Information Technology Act, 2000, the applicable rules thereunder, and the Digital Personal Data Protection Act, 2023, Glocal has appointed a Grievance Officer to address any concerns, complaints, or grievances relating to the processing of personal data or the use of Services.
The details of the Grievance Officer are as follows:
Users may submit their grievances, concerns, or requests in writing or via email to the above contact details. Upon receipt of a complaint, Glocal shall acknowledge and address the same within the timelines prescribed under applicable law and shall make reasonable efforts to resolve such grievances in a fair, transparent, and efficient manner. Glocal reserves the right to seek additional information or verification from the User in order to process and resolve any grievance. The resolution of complaints shall be subject to applicable laws, internal policies, and the nature of the issue raised.
